Employees First, Customers Second by Vineet Nayar Comics gut-wrenching in its honesty and

gut-wrenching in its honesty and completely from the heart

📖 The Ministry of Utmost Happiness – A sweeping

📅 New Date: 5th April 2025

For the last 100

Employees First, Customers Second by Vineet Nayar Comics gut-wrenching in its honesty andOne small idea can ignite a revolution just as a single matchstick can start a fire. One such idea putting employees first and customers second sparked a revolution at HCL Technologies, the IT services giant. In this candid and personal account, Vineet Nayar HCLT's celebrated CEO recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to